Report a Claim – Property & Liability Insurance

Contact Victor to report a claim, or circumstances which could give rise to a claim, for the following coverage types:

• Professional Liability/Errors and Omissions
• Directors and Officers Liability
• Construction Insurance
• Environmental & Pollution Liability
• Commercial General Liability
• Technology Liability

Report a claim via email or mail:

ATTN: Claims Department
Victor Group Inc.
500–1400 Blair Place
Ottawa ON K1J 9B8

Email: newclaims@encon.ca

Technology Liability

For first party losses, contact our Cyber Breach Coach immediately, at 1-844-722-9237.

Builders Risk and Environmental Liability

Take advantage of our After-hours Emergency Claims Service to report a claim.

Land Surveyors insured under the Professional Surveyors Canada program

Clients should fill out these two additional forms when reporting a claim:

• Claim/Potential Claim Report
• Preliminary Interview or Fact Sheet

Contact the insurance company directly to report a claim, or circumstances which could give rise to a claim, for the following coverage types:

• Commercial Crime Insurance (Chubb)
• Commercial Property Insurance (Temple Insurance Company)
• CyberPro Stand-alone Cyber Insurance (Ascent Underwriting, CyberScout breach response services)
• Commercial Umbrella Liability (Aviva)
• Property and Crime Insurance (Aviva)

Commercial Crime Insurance

Please contact Chubb via email or mail:

Director of Financial Lines Claims
Chubb Insurance Company of Canada
199 Bay Street, Suite 2500
PO Box 139 Commerce Court Station
Toronto, Ontario M5L 1E2

Email:   canadaclaims@chubb.com

Commercial Property Insurance *

Please contact Temple Insurance Company at 1-888-901-8622. Claims may also be reported via email, fax or mail:

Temple Claims Department
390 Bay Street, 21^st Floor
Toronto, Ontario M5H 2Y2

Fax:        416-361-1163

Email:   notice@templeins.com

* Please note that policies are available in English only.

CyberPro Stand-alone Cyber Insurance

Please contact the legal counsel specified in the policy wording. In the event of a breach, policyholders can contact CyberScout’s 24-hour Breach Hotline at 1-800-493-0943, or via email at breach@cyberscout.com.

Commercial Umbrella Liability

Please call Aviva’s 24-hour Claims Care Centre at 1-866-MY-AVIVA (692-8482) to speak with an Aviva Claims Advisor. For more information about Aviva’s claims handling, please visit their website.

Property and Crime insurance

Please call Aviva’s 24-hour Claims Care Centre at 1-866-MY-AVIVA (692-8482) to speak with an AVIVA Claims Advisor. For more information about Aviva’s claims handling, please visit their website.